Refund & Cancellation Policy

Refund & Cancellation Policy
Last Updated: June 2026
Welcome to Coreconcern
This Refund & Cancellation Policy explains how cancellations and refunds are handled when using our website and services.
1. Service Nature
Our website provides information, consultation, and assistance regarding mobile network plans, upgrades, and related services.
We do not guarantee approval, activation, or acceptance of any mobile network service.
2. No Upfront Charges
Unless otherwise stated, we do not charge customers for submitting enquiries through our website.
Customers may be contacted regarding available offers and services after submitting their information.
3. Cancellation
Customers may request cancellation of their enquiry or application at any time before the service has been processed or activated.
To request cancellation, please contact us using the details provided below.
4. Refund Eligibility
If any payment has been made directly to our company for a service, refunds may be considered under the following circumstances:
Duplicate payment was made.
Payment was taken in error.
The requested service could not be provided.
Refund requests are reviewed on a case-by-case basis.
5. Non-Refundable Situations
Refunds will generally not be provided where:
Incorrect information was submitted by the customer.
A service has already been completed or activated.
The customer changes their mind after the service has been processed.
6. Refund Processing
Approved refunds will typically be processed within 7–14 business days, depending on the payment method used.
7. Contact Us
For refund or cancellation requests, please contact:
Phone: 0203 026 0935
Website: www.coreconcern.site
8. Policy Updates
We reserve the right to modify this Refund & Cancellation Policy at any time. Any changes will be posted on this page.
Important Disclaimer
This website operates as an independent business unless expressly stated otherwise. We are not the official customer service department of any mobile network provider and do not claim ownership of third-party trademarks or brands.